AI Anomaly Detection for Reports
Built for MIS, WFM, BI & Operations. See hidden problems in your reports before they escalate. Upload your KPI reports and instantly detect:
- AHT spikes
- Service Level drops
- Call volume anomalies
- Operational risks
5 free analyses per session • No signup required
Turn KPI History Into Actionable Intelligence
Everything you need to detect anomalies and act on insights.
AI Anomaly Detection
Advanced algorithms detect spikes, drops, and deviations across AHT, Service Level, volume, occupancy, and more.
Automatic Alert Dashboard
Real-time alert center with severity badges, timeline view, and interactive charts. See what matters at a glance.
AI Executive Insights
Plain-English summaries with key risks and recommended actions. Powered by OpenAI for manager-ready insights.
How It Works
Three simple steps from raw data to actionable insights.
Upload your KPI report
Drop your CSV or Excel file. We support date, interval, AHT, SL, volume, forecast, occupancy, shrinkage, and more.
AI scans and detects anomalies
Z-score, rolling variance, threshold breaches, and forecast deviation—all run automatically. Results in seconds.
View alerts and insights instantly
Alert dashboard, AI summary, export to CSV. No data stored—everything stays in your session.
Sample Alerts
See the kind of insights you'll get. Real anomalies from your data.
Service Level Drop
SL dropped to 45% at 14:30. Expected range: 75–85%
Recommendation: Add 4 agents to stabilize service level.
AHT Spike
Increased by 24% compared to rolling average
Recommendation: Review contact complexity and tool performance.
Volume Surge
Call volume exceeded forecast by 15%
Recommendation: Validate staffing levels for next interval.
Occupancy Variance
Variance slightly above expected range
Recommendation: Monitor for sustained elevation.
User Guide & Definitions
How to use the tool and what the terms mean.
User Guide
Quick help and definitions
Advanced Data Analysis
What the analysis does, in plain terms
What we look for
We compare your numbers to what's normal—either your own history or targets you set. When something doesn't fit (too high, too low, or too jumpy), we flag it.
Why it matters
Small issues can grow. Spotting them early lets you fix staffing, processes, or tools before customers or managers notice.
How we decide severity
Critical = urgent (e.g., Service Level below target). High = worth fixing soon. Medium and Low = good to review when you have time.
What to do next
Each alert suggests an action. Use the heatmaps and charts to see patterns—like 'problems often happen Tuesday afternoons'—and plan around them.
No Database. No Storage. No Risk.
We built this tool with privacy first. Your KPI data is never stored anywhere.
No data store
We never save your files or reports. Everything is processed in memory and discarded after your session.
Fully secure
Your data stays in your browser and our secure API. No databases, no persistent storage, no retention.
Session-only
Analysis results exist only in your browser tab. Close the tab and nothing is left behind.
Free to Try
5 free analyses per session. Need more? Contact us for custom solutions.
Free Tool
$0
Try the full experience
- 5 analyses per session
- Demo mode with sample data
- Anomaly detection
- AI summary (OpenAI)
- Export to CSV
- No signup required
Custom & Enterprise
Contact Us
Customization & enhancements
- Unlimited analyses
- Saved templates
- Advanced detection
- API access
- Team deployment
- Dedicated support
For customization, enhancements & enterprise plans